Frequently asked questions

How can I sign up for Planitearly?
You can find the sign up page for Planitearly here. You will need to provide your name, email address and a password for your new account. Once you have signed up you can start earning cashback straight away.
Why won't the sign up form submit?
If the sign up form does not let you submit it might mean that you haven't completely filled in the form. Check for text boxes that have a red border as this indicates there is a problem with this field. Other reasons for the sign up form not submitting include the password being too short (it must be at least 8 characters), the password not matching in the confirm password box and the email address not being valid.
What infomation is needed to sign up?
To sign up to Planitearly you need to provide your first name, last name, email address and a password for your account. The sign up page can be found here. Payment details for the cashback that you earn will be collected when you request to withdraw your cashback.
Do I need to pay to sign up?
Signing up is free and you can start earning cashback straight away.
What can I do if I can't remember my password?
The forgotten password page can be found here. Enter in your email address for your Planitearly account and a new password will be emailed to you.
Where can I earn cashback using Planitearly?
The wide range of stores that you can earn cashback with at Planitearly are listed on the Stores page which can be found here.
How does Planitearly track my cashback?
When you click on a store link on the Planitearly site you are redirected to the store's website using a unique URL which allows the store to track what you purchase. They then pass this on to an affiliate network which will then inform us of the cashback that you have earned.
Why hasn't cashback been added to my account?
Cashback can take up to 48 hours to appear in your account credit. If your credit has not appeared after 48 hours please contact with Planitearly's support team here.
How can I withdraw my cashback?
To withdraw money you need to sign in and have at least £25 cashback credit on your account. Once you have signed in navigate to the withdrawal page where you will need to enter in your password. There are two methods available for withdrawing money from your account. You can either have to money transferred directly into your bank account or you can withdraw money through PayPal.
How long does payment take?
The approval process for payments can take up to 48 hours. If your payment has not been approved within 48 hours please get in touch with Planitearly's support team here.
Why can't I withdraw my cashback?
In order to withdraw cashback you must have at least £25 cashback credit on you account.
Why did my payment fail?
Your payment may have failed because you entered incorrect payment information and we where unable to process the payment. Another possible reason is if you are using PayPal you must claim your payout within 30 days of it being issued otherwise it is returned to us. In either case please request your withdrawal again, being careful to enter in the correct details.
Why was my withdrawal request denied?
If you withdrawal request is denied for any reason Planitearly's support team should have contacted you explaining why your request was denied. If you have not recieved any messages from Planitearly after your request was denied please contact us here.
How can I contact Planitearly's support team?
You can get in touch with us here.
Where can I find the T&Cs and Privacy Policy?
The T&Cs can be found here and the Privacy Policy is here.